Why SET Techs?
Why SET Techs?
because, Your Experience Matters!
Quality Control
So, we provide a Quality Control Feedback questionnaire to all customers, at the end of each assignments, which helps to determine the level of service they’ve received and gives us a better understanding of the customer’s experience first-hand.
We’ve also built fun into the services we provide, by creating FieldStaff Go! ™ a leaderboard that shows the team where they stand relative to their peers.
FieldStaff Incentives
FieldStaffs are encouraged to always provide bespoke service to the customers they serve, partly because they’re incentivized to compete for the top rank to be awarded - FieldStaff of the Month™ and enjoy the perks that comes along with such a coveted title…